FAQs

How soon will I receive my WeGoLook auto condition report?

Our normal turnaround time is 3-5 business days. We offer a RUSH service for 1-2 business day turnaround time, for an additional fee.

Does WeGoLook offer a RUSH/Same Day Service?

We offer a 2 business day turnaround time ($35), or a 24 hour turn around ($50).

Does the Looker actually drive the vehicle?

No. Our Lookers do not operate the vehicle. However, the Seller may drive the vehicle and we will capture a 2 minute Video of a working demonstration. Does the inspection include a mechanical inspection? WeGoLook does not include a mechanical inspection. We can verify the vehicle by taking photos, videos of a working demonstration and completing a condition report.

Are Lookers certified/professional mechanics?

Our Lookers are not mechanics. They do have the ability to take good quality photos, answer your questions and complete a condition report of the vehicle.

Can WeGoLook obtain a copy of the title?

Yes, we can take a photo of title, pick up a copy or original title and mail to you and send a notary if required.

Can WeGoLook verify the title?

We can pick up the title that is provided to us then mail to you. We can take photos of the title. However, we do not automatically run a clean title check while on-site with the Seller. We can provide you with the information given to us by the Seller or onsite contact.

Can you check for bondo?

We are not able to verify if Bondo has been used on the vehicle. We can take the vehicle to a body shop on your behalf, though, for verification. This would be a custom task request.

Can you tell me if the vehicle has ever been in an accident?

Unfortunately, we cannot verify if the vehicle has been in an accident.

Can you verify the VIN and/or Odometer?

Yes, we can verify the VIN number and check the mileage on the Odometer.

Do you check the tire tread?

On our Custom Look, we can take photos of the tires showing the tire tread for your review.

How many photos will I get with my order?

Our Basic report comes with 10-12 photos of the vehicle. With our Custom Look, you will receive 40 photos of the vehicle, as well as a 2 Minute Video of a Working Demonstration.